Account Deletion

How to delete your account

1. Sign in and open Settings. 2. Choose "Delete account." 3. Type DELETE and choose Permanently delete. The app attempts deletion immediately and confirms completion. Apple accounts may first need to reconnect so Leadly can revoke Apple's access. If a provider or storage step fails, the app reports the problem; do not assume deletion completed until it confirms success. Completed deletion is permanent.

You can also use the public account deletion request if you can access your account email. Confirm the emailed link to queue deletion after a seven-day grace period, with completion due within 30 days. Contact support if you need help or an Apple reconnection is required.

If you can't sign in (for example, a forgotten password on a lost email), first try the password reset on the login page; if you still can't get in, email [email protected] from any address with details that let us confirm the account is yours, and we will help.

What is deleted

Deleting your account removes your login and profile, your applications, your in-app conversations and messages, saved leads and clients, outreach history, support requests, and uploaded files. It also removes pageviews linked to your user ID, newsletter subscriptions matching your account email, and local security records tied to that email.

What may remain, and why

• Job posts you created remain as anonymised records. Everything you wrote in them is erased — the description, location, map coordinates and pay are cleared, the post is archived so it no longer appears anywhere on Leadly, and it is no longer linked to you. The empty record is kept only so that people who applied to it keep their own application history intact.

• Authentication-provider security logs — subject to the provider's operational retention.

• Moderation audit records — kept for up to 365 days for accountability of enforcement decisions.

• Analytics without your account ID, such as signed-out pageviews or blog activity using a random visitor ID, may remain under the applicable retention policy. Account-linked pageviews are deleted.

• Copies independently saved by another person, such as screenshots or previously delivered emails, cannot be recalled. In-app conversations and messages are removed.

• Backup copies may persist until routinely overwritten, and records may be kept where reasonably necessary for security, fraud prevention, disputes, or legal obligations.

The app distinguishes an immediate in-app deletion from an email-confirmed request with its grace period. Details are in the Privacy Policy.

Parents and guardians

A parent or legal guardian can request closure of their teen's account and review or deletion of its information by emailing [email protected]. See the Parent & Guardian Guide.